Refund Policy

30-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to deposits and balance payments alike.

How to request a refund

To request a refund, email us at teevincs@gmail.com with your booking reference (it looks like NS-10482). We process approved refunds back to your original payment method through our payment provider, usually within 5–10 business days.

Rescheduling

Prefer to keep your booking? You can move it to another available slot for free — see our rescheduling page.

Questions about this policy? Email teevincs@gmail.com and we'll be glad to help.